When do you issue refunds?

You can request a refund or reshipment for ordered products if:

• You do not receive them within the guaranteed time (45 days not including 2-5 day processing)

• You receive the wrong item (but you must return the item at your expense and the item must be unused)

• You do not want the product you have received (but you must return the item at your expense and the item must be unused)

For more information, please view our Returns & Refunds Policy here.

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